Wednesday, September 9, 2009

FAQ's

NOTE: THIS ARTICLE IS CURRENTLY UNDER CONSTRUCTION.

Here at Aero Tech Designs, we often have customers who call to ask similar questions. Here is just a brief explanation of some of our most common inquiries.

Q. Which bike shorts should I buy?
A. So many customers call us to ask this question. Please be aware that this is not a decision that we can make for you. All of our products are high quality items designed to provide different advantages for different types of cyclists. Being that we are a strictly online company, there is always a chance that you may get an item that doesn’t work for you. Nevertheless, nothing makes us happier than satisfied customers. If you’re willing to be flexible and understanding, we will do our best to help you find the perfect jersey or pair of bike shorts.

Q. What is the difference between your shorts?
A. We offer a wide variety of bike short styles to satisfy even the most challenging of customer desires. Our website, aerotechdesigns.com, offers a lot of information on every product that we sell. There, you can see pictures, descriptions, and testimonials aimed to make your purchasing decision easier. If you still can’t figure out what you’d like, feel free to give us a call or send us an email. All of our staff will do their best to help you find the perfect shorts. Please remember, the more research you do, the easier it will be for us to help you.

Q. How are bike shorts supposed to fit?
A. At Aero Tech Designs, we specialize in offering streamlined bicycling clothing in a wide variety of sizes and colors. We recommend that your shorts fit close to your skin without squeezing anything to the point of discomfort. If your shorts are too tight, the fabric tends to stretch obscenely and the shorts do little to improve comfort while riding. If the shorts are too loose, they tend to fall down around the waist (Not very attractive while riding!) and are unable to provide the compression necessary to improve your ride. While these are good guidelines to follow, please be aware that a good fit is up to one person- YOU. When you get your shorts, try them on (with appropriate under garments, of course) and walk around. Make sure that nothing is pinching or squeezing. Make sure that you’re comfortable, as that is the point of wearing bike shorts.

Q. How do I figure out my size?
A. Most of our products have size charts on the product pages. We recommend that you measure yourself with the help of a partner. You can use a tape measurer or a piece of string (which is then measured with a tape measure). Be sure to read the size charts carefully to ensure you take the correct measurements. If you have any questions about our size charts or require a different measurement of a garment, feel free to send us an email or give us a call.

Q. I fall between sizes, should I go up or down?
A. We manufacture many of our more popular products in our factory in Pennsylvania. Because of this, we are able to make our products to the exact size charts featured on our website. If you happen to fall between sizes, it is best to evaluate to which size you are closer. If you feel comfortable tightening that belt an extra notch on a good day, you will probably be fine with the smaller size. We recommend looking at the sizes of other exercise apparel that you own. Remember, these are spandex shorts- if they’re not snug, then they don’t fit. If you call in to ask us this question, we simply cannot give you a definite answer. Each body type has its own unique shape that we are unable to visualize through a phone. If you are really unsure as to which size to buy, we recommend that you purchase both sizes. You are then able to try both pairs to find the perfect individual fit. Our return policy makes it easy to return the pair that doesn’t fit.

Q. Of what material are your bike shorts made?
A. All of the bike shorts that we manufacture are made up a spandex/nylon blend fabric. This is to provide compression to soothe muscles as well as close to skin comfort. Please see our individual product pages for exact spandex/nylon percentages.

Q. How do your jerseys fit?
A. Our jerseys are cut with the cyclist in mind. Therefore, they have a very streamlined design that falls close to your body. They also run a little longer than other types of shirts so that they extend down the back while sitting in the cycling position. These are certainly not your standard t-shirts. It is a good idea to consider going up a size to compensate for the narrow fit. For the best fit, though, go by the measurements on our size charts.

Q. How do I find my size in gloves?
A. Measure your hand completely around the widest part then compare that measurement to our size chart. The gloves that bear the Aero Tech Designs name are unisex. The gloves that we distribute, such as Descente or Campagnolo, may come in male or female varieties. Please be mindful of this when ordering.

Q. How do I find my child’s size in gloves?
A. Our gloves for children are unisex gloves. For each size, they measure about 3 inches across the widest part of the back of the hand. They are longer as you go up in sizes. The sizes of child gloves correspond to standard clothing sizes. If you have specific questions about the sizing of gloves for children, feel free to give us a call or send us an email. Also, it should be noted that the Children’s Crochet Leather Gloves run larger than our Standard Children’s Gloves.

Q. What is the difference between [insert short here] and [insert short here]?
A. We have a very informative website that provides aids to clarifying the differences between our shorts. Each one is designed to provide different benefits for different riders. Read the descriptions of our shorts carefully before you make your purchase. Being informed is the easiest way to avoid ordering mistakes.
NOTE: This blog will soon contain articles to help address this issue.

No comments:

Post a Comment